Delivery Information
Fast & Reliable Shipping with DPD
We ship all orders via DPD, one of Ireland’s most trusted couriers. With DPD’s one-hour delivery window, you won’t have to wait around all day for your MyDIY.ie order!
Delivery Times
Each product on our website is marked with an estimated delivery time. If you order multiple items, your order will arrive based on the item with the longest delivery time. For example, if you buy two next-day items and one 3-day item, the entire order will arrive in 3 days.
While most products arrive in 1-2 days, we offer over 44,000 items, so please allow 4-5 working days for some deliveries. Need it faster? Call us at 01-446692, and we'll do our best to help.
Delivery Charges
FREE delivery for orders over €99 within Ireland.
Orders under €99: €8.99 delivery fee.
International delivery: Charges based on weight—contact us for a quote.
When Will I Receive My Order?
Most orders ship on a 24-hour courier service (2 working days).
Larger orders may take 4-5 days, and pallet deliveries require scheduling.
Orders placed before 2 PM usually ship within 24 hours.
Orders after 1:30 PM Friday or on weekends ship the following week.
Busy holiday periods may cause slight delays beyond our control.
Do I Need to Be Home for Delivery?
Yes, someone must sign for deliveries due to item value. If you're not home, DPD will leave a card with re-delivery or collection instructions. After two failed attempts, your order may be returned to us, and a re-delivery fee may apply.
Damaged or Incomplete Orders
We carefully pack all orders, but if something arrives damaged or incomplete, contact us within 24 hours. Report shortages within 3 days of delivery.
International Shipping
We ship to Europe and worldwide, with charges based on weight. Liquid products cannot be shipped internationally due to regulations. Contact us for a quote—we're happy to help!
